WLCC Lending JEM D/B/A
Explore Credit Privacy Policy
Last Updated: May 1, 2025
WLCC Lending JEM D/B/A Explore Credit ("we," "us," or "our") respects your privacy and knows that you care about protecng your personal
informaon. This privacy policy idenes what informaon we collect from you when you access or use www.explorecredit.com (the "Site,"
including all subdomains), the services made available on and/or through the Site (the "Services"), and explains how we may use or share that
informaon.
This Site primarily operates as a for-prot business website. This privacy policy applies to informaon we collect from you on the Site; through the
Services; in email, text, and other electronic correspondence; and through any mobile applicaon through which we may communicate. Site may
host links other connecons to third party websites. The Site does not review, nor endorse, any other third-party website, nor does the Site control
how other third-party sites may use or collect informaon from consumers. We are not responsible for the consumer informaon use or collecon
policies, so please review them individually, as necessary.
1 Informaon We Collect
We may collect and use the following types of informaon from those who use the Site and the Services:
Informaon by which you may be personally idened, such as your name, address, email address, phone number, social security number,
billing informaon, banking history, and credit card informaon, and other informaon that may not be publicly available ("personally
idenable informaon or PII”).
Informaon about you that does NOT idenfy you personally, including, but not limited to, your demographic informaon (for example,
your age, gender, race, religion, polical aliaon, and household income), personal interests, online interacons, viewing data, requests
for Services, communicaons with us and third pares, adversement interacons, survey and polling informaon, Site feedback or
suggesons, search queries, and any other acvies when using the Site or the Services ("non personally idenable informaon or NPII").
Informaon you provide when you register with the Site and the Services, when adding or updang account preferences, and when
subscribing for any Services not limited to income informaon, employment informaon, payment history, credit history, account balances,
and bank account informaon.
We may combine the informaon you provide us with other informaon about you that we obtain from your past use of the Site and
Services, from our business partners, and from other companies. We will treat any NPII that is combined with PII as if it were all PII.
FACTS
WHAT DOES WLCC LENDING JEM D/B/A EXPLORE CREDIT DO WITH
YOUR PERSONAL INFORMATION?
WHY?
Federal law requires us to tell you how we collect, share, and protect your personal informaon. Federal law gives
consumers the right to limit some but not all sharing.
Please read this noce carefully to understand what we do.
WHAT?
The types of personal informaon we collect, and share depend on the product or service you have with us.
This informaon can include:
Name, Mailing Address, Phone Number, Email Address
Social Security number and Date of Birth,
Credit History and Credit Scores
Employment Informaon including Income Informaon and Payment History
Bank Account Informaon and Account Balances
HOW?
In the secon below, we will explain how we may use or share your informaon, including the reasons that we may
share your informaon and your ability to limit this sharing.
Reasons we can share your personal informaon.
Does WLCC Lending JEM D/B/A
Explore Credit Share This
Informaon?
Can you limit this sharing?
For our everyday business purposes - such as to
process your transacons, maintain your account(s),
respond to court orders and legal invesgaons, or
report to credit bureaus.
Yes
No
For our markeng purposes - to oer our products and
services to you
Yes
No
For joint markeng with other nancial companies
Yes
No
For our aliates' everyday business purposes - informaon
about your transacons and experiences
Yes
No
For our aliates' everyday business purposes - informaon
about your creditworthiness
Yes
Yes
For our aliates to market to you
(Mobile phone number opt ins will not be shared)
Yes
Yes
For non-aliates to market to you
(Mobile phone number opt ins will not be shared)
Yes
Yes
To limit our
sharing
Quesons?
What we do
How does WLCC Lending JEM D/B/A Explore Credit
protect my personal informaon?
To protect your personal informaon from
unauthorized access and use, we use security
measures that comply with Federal Trade Commission
regulaons. These measures include computer
safeguards and secured les and buildings.
We also maintain physical, electronic and procedural
safeguards (e.e., computer virus protecon soware,
rewalls, 128-bit Secure Socket Layer). Only
authorized employees have access to your personal
informaon.
How does WLCC Lending JEM D/B/A Explore Credit
collect my personal informaon?
We collect your personal informaon, for example, when you:
Apply for credit
Give us your income informaon
Provide employment informaon
Provide account informaon
Give us your contact informaon
Communicate with us electronically via email
Call our call center
We also collect your personal informaon from others, such as credit
bureaus, aliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
Sharing for aliates' everyday business
Aliates from using your informaon to market to you;
and
Sharing for non-aliates to market to you.
State laws and individual companies may give you addional rights to
limit sharing.
Denions
Aliates
Financial and non-nancial companies that earn commissions for
referring sales, leads, and trac to a non-related company.
Non-Aliates
Financial and non-nancial companies are not related by common
ownership or control.
Joint Markeng
A formal agreement between nonaliated nancial companies that
together market nancial products or services to you.
Links to Other Websites
This Site may contain links to, or from, other websites. This privacy policy only applies to informaon collected on this Site, and we are not
responsible for other website's privacy pracces. Please be aware that when you exit our Site using such links, you are bound by the privacy
policies of the other websites. We encourage you to review the privacy pracces of all other websites you reach through links on our Site.
Account-related & Promoonal Use Cases
By providing us with your mobile number and opng-in, you give Explore Credit permission to send you account-related text messages, like payment
reminders and nocaons, as well as promoonal messages, such as special oers and discounts, in conjuncon with the services you have
requested. Message frequency may vary by account. Message and data rates may apply. To opt-out, text STOP to any text message we send you. An
opt-out conrmaon message will be sent back to you. To request support, text HELP to any text message we send you or email us at
support@explorecredit.com. If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages. Wireless carriers
are not liable for undelivered or delayed messages.
Privacy Policy
All the above categories exclude text messaging originator opt-in data and consent; this informaon will not be shared with any third pares.
Changes to the Privacy Policy
We may update this privacy policy at any me. We will post any changes in our privacy pracces on this page with the date of the most recent
revision indicated next to "Last updated" near the top of the page. If we make signicant changes to the way we manage our visitors' personal
informaon, we may nofy you by email or by posng prominent noce on our Site. We reserve the right to determine the most appropriate means
of providing you with any noce required or advisable, in our sole discreon, under the terms of this privacy policy or as required by law. We may
choose to provide nocaon by email, physical wrien noce, posng prominently on the Site, or through other conspicuous means. It is your
responsibility to ensure we have your current email address and to periodically check this page for any updates.
Opt-Out Procedures
As your privacy is important to us, we provide you with the following procedure(s) for opng out of future communicaons from us:
Email. Send an email to optout@explorecredit.com explaining the specic communicaons or privacy pracces you want to opt out of. You
may also opt out by clicking "unsubscribe," or a similar buon, at the boom of any emails we may send you and then following the online
instrucons. However, please note that it may not be possible to opt out of certain emails (for example, conrmaon emails related to services
you have requested).
Phone. Call +1 844-355-5626 to receive help from our customer support team to opt out.
Opt-out requests will be honored, and we will do our best to stop communicaon immediately, however it may take up to 30 days for previously
iniated markeng campaigns to cease. Opt-out requests do not apply to non-markeng, informaonal and/or transaconal communicaon from
WLCC Lending JEM D/B/A Explore Credit related to your customer account with us.
Third-party Adversers. WLCC Lending JEM D/B/A Explore Credit ulizes 3rd party marketers to promote its products and services. Third-party
marketers iniate markeng campaigns using informaon in their own databases. Opt-out request made to us will not necessarily prevent markeng
from third- party marketers who rely upon their own mailing and contact lists. You will have to contact each directly in order to opt-out of their
individual mailing and/or contact lists. No mobile informaon will be shared with third pares/aliates for markeng/promoonal purposes. All the
above categories exclude text messaging originator opt in data and consent; this informaon will not be shared with any third pares.
Third-Party Tracking. We cannot control the privacy pracces of third pares that use cookies, web beacons, or other tracking technologies associated
with their content on the Site to collect informaon about your acvies over me and across dierent websites. These third pares rely on their own
privacy policies, not this one, and may have dierent pracces and procedures for liming their sharing of your informaon or opng out of their
mailing/contact lists. Please review their privacy policies for more informaon. Addionally, you may opt out of tracking from members of the Network
Adversing Iniave (NAI) by vising its Consumer Opt-Out Page.
Addional rights for California residents under the CCPA
Under the CCPA, California residents have the right to know and access your personal informaon.
o Know the categories of personal informaon we collect and the categories of sources from which we got the informaon.
o Know the business or commercial purposes for which we collect and share personal informaon
o Know the categories of third pares and other enes with whom we share personal informaon
o Access the specic pieces of personal informaon we have collected about you.
To request this informaon, please email your name, email address, California postal address as well as your loan ID, if you have one to
CCPA@ExploreCredit.com. You may also exercise your right by calling +1-844-355-5626.
Right to deleon. In some circumstances, you may ask us to delete your personal informaon. To request deleon of your informaon, please
email your name, email address, California postal address as well as your loan ID, if you have one to CCPA@ExploreCredit.com. You may also
exercise your right by calling +1-844-355-5626.
Right to opt out of sales. We may share your personal informaon with third pares in ways that may constute a "sale" under CCPA. You may
request that we not "sell" your personal informaon on a going forward basis. To do so, please email your name, email address, California postal
address as well as your loan ID, if you have one to CCPA@ExploreCredit.com. You may also exercise your right by calling +1-844-355-5626. If you
reengage with us aer opng out of the "sale" of your personal informaon, such as obtaining a new loan, signing up for a newsleer and/or
entering a sweepstakes or contest your personal informaon will be collected and used in accordance with this Privacy Noce.
Right to be free from discriminaon. You may exercise any of the above rights without fear of being discriminated against. We are permied to
provide a dierent price or rate to you if the dierence is directly related to the value provided to you by your data.
For any of the above menoned rights, you may designate an authorized agent to make a request on your behalf. In the request, you or your
authorized agent must provide including informaon sucient for us to conrm the identy of an authorized agent. We are required to verify that
your agent has been properly authorized to request informaon on your behalf, and this may take addional me to fulll your request.
We will use the informaon you provide to make your CCPA rights requests to verify your identy, idenfy the personal informaon we may hold
about you and act upon your request. We strongly recommend that you submit the email and postal address that you used when you created
accounts or signed up for a newsleer. If you are a California resident and have any quesons regarding your CCPA rights under this Privacy Noce,
please contact us at CCPA@ExploreCredit.com.
Cookies. ln order to opt out of cookies and other tracking technologies, you can congure or disable cookies in your browser sengs. However, please
note that doing so may cause parts of the Site to funcon improperly.
Contact Us. Your feedback is important to us. To send us your quesons, suggesons, or complaints, please contact us as follows:
WLCC Lending JEM D/B/A Explore Credit I
Wakpamni Lake Road
Wakpamni Lake, SD 57716